PSEO Information

PSEO appointments have closed for Fall 23
Email [email protected] if you need books

*PSEO students are eligible to receive all required textbooks and materials*






Fall Semester 2023

Fall semester starts August 21st, 2023



Textbook Information

Please review the information below so you are prepared and ready for Fall semester

  • PSEO Students will not be placing web orders through the bookstore website
  • Textbooks and materials will be automatically selected based on your course registration
  • Simply register, finalize your Fall schedule, and book a pickup appointment 

Picking Up PSEO Materials 

  • Orders are not prepared until a scheduled appointment is made
  • If you miss your original scheduled pickup date you have 2 days to pickup the order
  • After 2 days you will need to reschedule an appointment for pickup
  • If you add or switch classes you will need to schedule a new pickup appointment 
  • If you drop a class all material for the class needs to be returned ASAP

Web Order Pickup

  • To pick up Fall 23 textbooks please email [email protected] with the following info:
    • First & Last name, 8 digit Tech ID, and the date & time you would like to pick up
  • Pick ups start on August 8th, 2023
  • Pickup location:
    • Textbook Depot / Stiles Room (K432)
    • Park in lot 3 and enter in door 23
  • What to bring:
    • Student or picture ID
    • 8-digit tech ID number

Book Return Policy

PSEO students who fail to return textbooks and/or materials to the Textbook Depot by December 22, 2023, for Fall semester will have a fee placed on their account. PSEO students will not be able to register or receive required textbooks and/or materials for the next semester until the fee is paid in full through e-services or the Payments and Billing office.


Returning PSEO Students

Complete and submit your MDE PSEO form by email to [email protected]. (returning students only). Students who do not complete and return the form each semester will not be allowed to register.


Frequently Asked Questions

What if I made a schedule change after I picked up my textbook materials?
  • Schedule a new pickup appointment
What if I drop a course after I picked up my textbook materials?
  • Return all textbooks back to the Textbook Depot ASAP
  • All textbooks must be returned in their original condition including shrink-wrapped items
  • You will be required to reimburse the college for the textbooks and materials not returned
What if I place a web order through the bookstore website?
  • Orders placed for required materials will be cancelled
  • All required textbooks and materials for PSEO will be picked and processed by the Textbook Depot staff only
What if I need to request shipping?
  • Schedule a PSEO book pick up appointment, when scheduling you can request shipping
  • Textbook Depot will review your request and contact you by phone or through your Normandale student email
  • Requests will only be considered if you have an extraordinary circumstance or live outside the metro area
  • Shipping costs will be the responsibility of the PSEO student. The PSEO program does not cover shipping costs
Where do I go for my scheduled appointment?
  • Textbook Depot / Stiles Room
  • Park in lot 3 and enter in door 23
What if I need to purchase required supplies that are not available in the Textbook Depot
or Campus Store?
  • Download a digital copy of the receipt (PDF)
  • Attach the receipt to an email to be sent to your instructor to request their signature to verify that the supplies are required for the course
  • Forward the signed receipt to [email protected]
  • Include the following information in the email
    • First name, last name, student ID/Tech ID, and subject, course #, section # of the course that the supplies were purchased for

PSEO Information

*Fall 2025: Changes to PSEO Textbook Ordering*

 




ATTENTION RETURNING PSEO STUDENTS FOR FALL 2025:

  • Your Normandale Bookstore account has already been created on your behalf.
  • To access your account, simply reset your password by following this link.
  • Use your [email protected] email address to reset the password.
  • For account assistance, please contact the Textbook Depot using the contact information on the left side of this page.

Spring Semester 2025

  • Appointments have closed for the Spring 2025 semester.
  • If you still need course materials for Spring 2025, please email us at [email protected] with your StarID or TechID. 

Textbook Ordering Information 

  • PSEO students receive all required  course materials at no cost.
  • Most course materials must be returned to the Textbook Depot at the end of the semester.
  • Visit the "Order Textbooks For Class" tab to order your materials.
  • Ensure you order the correct materials by using your course schedule to find your course(s) department, number, and section (e.g. ACCT 2051-10).
    • To access your course schedule, visit the "Review My Plan" tab on your eServices account under "Courses and Registration".
  • A complete guide on how to place an order can be found here.

Picking Up PSEO Materials 

  • Make sure you receive an order confirmation email—this is the only way to confirm that your order was successfully placed.
  • Your confirmation email will have the subject line: Order Confirmation for Order Number: XXXX (ORDER IS NOT READY)
  • When your order is ready for pickup, you will receive an additional email with the subject line: Order Number: XXXX Pick Up Confirmation
  • Once you've received your pickup confirmation, head down to the Textbook Depot on the ground floor of the Kopp Student Center 
    • PLEASE NOTE: During "book rush" season (beginning and end of the semester), we are unable to process orders on demand for those without a pickup confirmation.
    • Orders will be processed in the order they are received.
Added/Dropped Classes
  • If you add any new courses after you place your initial order, simply place a new order.
  • If you drop or withdraw from a course after receiving materials, please return those materials before picking up new ones. 
    • Unreturned materials from dropped courses will prevent you from collecting new orders.

How to Return Your Books:

  • As we approach the end of the semester, you will receive a "return slip" sent to your Normandale student email address.
    • This lists all materials that are required to be returned, and the cost you will be charged if they are not returned.
  • You may return your course materials at anytime throughout the semester. Stop by the Textbook Depot and speak with a staff member with your course materials and StudentID/TechID ready.
    • If you are returning books during our dedicated return period (last two weeks of the semester), please follow the signs near the Depot for the appropriate return room.
    • Course materials from dropped courses should be returned ASAP.
  • You may also mail your returns at your own cost:
    • Postmarked by May 27th, 2025.
    • The Textbook Depot is not liable for any damages that may have occurred during transit. If textbook(s) are found damaged, disputes can be made with the mail carrier.
    • Include Name, Student ID/Tech ID number, and contact information. If students do not provide their contact information when returning their textbooks, we will be unable to associate the returned books with their accounts.
    • Our Address:
      Normandale Community College
      9700 France Ave S, Bloomington MN 55431
      Attn: Textbook Depot Spring Rental/PSEO Return

Book Return Policy

  • All PSEO materials must be returned by the deadline given for the semester.
  • Anyone can return your materials on your behalf.
    • If someone will be returning your materials for you, please instruct them to bring your StudentID/TechID or StarID, and their own driver's license.
  • All books must be returned in resalable condition. Books with water/liquid damage, torn pages/covers, excessive writing/highlighting, etc. will be considered damaged.
    • Liquid damaged books will not be accepted, as this type of damage cannot be repaired.
  • Unreturned and/or damaged books will lead to fees placed on your eServices account, which could result in registration holds if they are not addressed within the allotted time.
  • Please note: Exceptions to this policy can only be granted for students with prior permission or extraordinary circumstances.

Damage/Non-Return Fees

  • Damaged books may be assessed a fee for some, or all of the cost to replace the book, depending on the severity of damage.
    • Water/Liquid damaged books will be assessed the entire cost to replace the book.
  • Unreturned books will result in the cost of replacement being charged to your eServices account.
  • Fees are assessed automatically the day after the return deadline.
  • Late fees may apply to charges not paid within the allotted time.