PSEO Information

PSEO appointments have closed for Fall 23
Email [email protected] if you need books

*PSEO students are eligible to receive all required textbooks and materials*





Resources

Semester Dates 

Normandale Student Email

Reset StarID Password

PSEO Program

MDE PSEO Form

PSEO Return Information

PSEO Textbook & Materials


Contact Us

Phone:

(952) 358 - 9251

Emails:

[email protected]

[email protected]

Fall Semester 2023

Fall semester starts August 21st, 2023



Textbook Information

Please review the information below so you are prepared and ready for Fall semester

  • PSEO Students will not be placing web orders through the bookstore website
  • Textbooks and materials will be automatically selected based on your course registration
  • Simply register, finalize your Fall schedule, and book a pickup appointment 

Picking Up PSEO Materials 

  • Orders are not prepared until a scheduled appointment is made
  • If you miss your original scheduled pickup date you have 2 days to pickup the order
  • After 2 days you will need to reschedule an appointment for pickup
  • If you add or switch classes you will need to schedule a new pickup appointment 
  • If you drop a class all material for the class needs to be returned ASAP

Web Order Pickup

  • To pick up Fall 23 textbooks please email [email protected] with the following info:
    • First & Last name, 8 digit Tech ID, and the date & time you would like to pick up
  • Pick ups start on August 8th, 2023
  • Pickup location:
    • Textbook Depot / Stiles Room (K432)
    • Park in lot 3 and enter in door 23
  • What to bring:
    • Student or picture ID
    • 8-digit tech ID number

Book Return Policy

PSEO students who fail to return textbooks and/or materials to the Textbook Depot by December 22, 2023, for Fall semester will have a fee placed on their account. PSEO students will not be able to register or receive required textbooks and/or materials for the next semester until the fee is paid in full through e-services or the Payments and Billing office.


Returning PSEO Students

Complete and submit your MDE PSEO form by email to [email protected]. (returning students only). Students who do not complete and return the form each semester will not be allowed to register.


Frequently Asked Questions

What if I made a schedule change after I picked up my textbook materials?
  • Schedule a new pickup appointment
What if I drop a course after I picked up my textbook materials?
  • Return all textbooks back to the Textbook Depot ASAP
  • All textbooks must be returned in their original condition including shrink-wrapped items
  • You will be required to reimburse the college for the textbooks and materials not returned
What if I place a web order through the bookstore website?
  • Orders placed for required materials will be cancelled
  • All required textbooks and materials for PSEO will be picked and processed by the Textbook Depot staff only
What if I need to request shipping?
  • Schedule a PSEO book pick up appointment, when scheduling you can request shipping
  • Textbook Depot will review your request and contact you by phone or through your Normandale student email
  • Requests will only be considered if you have an extraordinary circumstance or live outside the metro area
  • Shipping costs will be the responsibility of the PSEO student. The PSEO program does not cover shipping costs
Where do I go for my scheduled appointment?
  • Textbook Depot / Stiles Room
  • Park in lot 3 and enter in door 23
What if I need to purchase required supplies that are not available in the Textbook Depot
or Campus Store?
  • Download a digital copy of the receipt (PDF)
  • Attach the receipt to an email to be sent to your instructor to request their signature to verify that the supplies are required for the course
  • Forward the signed receipt to [email protected]
  • Include the following information in the email
    • First name, last name, student ID/Tech ID, and subject, course #, section # of the course that the supplies were purchased for

PSEO Information

*Fall 2025: Changes to PSEO Textbook Ordering*

 


Resources

Important Semester Dates

Normandale Student Email 

PSEO Program 

PSEO Return Information - Current semester


Still confused?

Watch these videos for step-by-step directions:

New PSEO- Creating a Bookstore Account

Returning PSEO- How to Access Your Bookstore Account

Ordering Textbooks as a PSEO Student:

Contact Us

Phone:

Textbook Depot:
(952) 358 - 9251

Email:

 Textbook Depot: 

 [email protected] 

Step 1: Create or Login to Your Bookstore Account
 Returning PSEO Students  New PSEO Students

 

  1.  Your Normandale Bookstore account and password have already been created on your behalf.
  2.  To access your account you will need to reset your password by following this link.
  3.  Use your [email protected] email account to retrieve the default password set up by the Textbook Depot.
  4. Click on "My Account" on the bookstore website, and log in with your [email protected] email and the default password to finish setup.
  5. Still confused? Click here to watch a short video on accessing your bookstore account.

 

  1. Create your Bookstore account.
  2. Still confused? Click here to watch a short video on creating a Bookstore account.                                                                                                                                            

Step 2: Order Textbooks

  1. Use your course schedule to find your course(s) department, number, and section (e.g. ACCT 2051-10).
    1.  To access your course schedule, visit the "View/Modify Schedule" tab on your eServices account under "Courses and Registration".
  2. Visit the "Order Textbooks For Class" tab to order your materials.
    1.  A complete guide on how to place an order can be found here.
  3. At checkout, select the "Book Charging/PSEO Students Only" tender option and enter your 8 digit TechID number.
  4. Still confused? Click here to watch a short video on ordering textbooks as a PSEO student.

IMPORTANT INFORMATION:

  •  DO NOT PURCHASE REQUIRED MATERIAL WITH A CREDIT/DEBIT CARD.  PSEO students receive all required materials at no cost.
  • Optional materials are NOT covered by the PSEO program.
  • Most course materials must be returned to the Textbook Depot at the end of the semester.
  • All students are required to read and accept the PSEO Course Materials Agreement before picking up materials.

What you need to know

PSEO Materials Pickup Info
  • Make sure you receive an order confirmation email—this is the only way to confirm that your order was successfully placed.
  • Your confirmation email will have the subject line: Order Confirmation for Order Number: XXXX (ORDER IS NOT READY)
  • When your order is ready for pickup, you will receive an additional email with the subject line: Order Number: XXXX Pick Up Confirmation
  • Once you've received your pickup confirmation, head down to the Textbook Depot on the ground floor of the Kopp Student Center 
    • PLEASE NOTE: During "book rush" season (beginning and end of the semester), we are unable to process orders on demand for those without a pickup confirmation.
    • Orders will be processed in the order they are received.
What if I add or drop a class?
  • If you add any new courses after you place your initial order, simply place a new order.
  • If you drop or withdraw from a course after receiving materials, please return those materials before picking up new ones.
    • Unreturned materials from dropped courses will prevent you from collecting new orders.
How to Return Your Materials
  • As we approach the end of the semester, you will receive a "return slip" sent to your Normandale student email address.
  •                                                                                 
      This lists all materials that are required to be returned, and the cost you will be charged if they are not returned.
  • You may return your course materials at anytime throughout the semester by stopping by the Textbook Depot. Simply speak with a staff member with your course materials and StudentID/TechID ready.
  • If you are returning books during our dedicated return period (last two weeks of the semester), please follow the signs near the Depot for the appropriate return room.
  • Materials may also be returned using our after-hours drop box.
  •                                                                                   
      The drop box is available during our two week return period near the end of the semester.
  • Follow the instructions provided at the drop box to ensure your return is attributed to your account.
  • You may also mail your returns at your own cost:
    • Postmarked by the final day of returns
    • The Textbook Depot is not liable for any damages that may have occurred during transit. If textbook(s) are found damaged, disputes can be made with the mail carrier.
    • Include Name, Student ID/Tech ID number, and contact information.If students do not provide their contact information when returning their textbooks, we are unable to associate the returned books with their accounts.
    • Our Address:
      Normandale Community College
      9700 France Ave S, Bloomington MN 55431
      Attn: Textbook Depot Spring Rental/PSEO Return
Book Return Policy
  • All PSEO materials must be returned by the deadline given for the semester.
  • Anyone can return your materials on your behalf.
    • If someone will be returning your materials for you, please instruct them to bring your StudentID/TechID or StarID, and their own driver's license.
  • All books must be returned in resalable condition. Books with water/liquid damage, torn pages/covers, excessive writing/highlighting, etc. will be considered damaged.
    • Liquid damaged books will not be accepted, as this type of damage cannot be repaired.
  • Exceptions to our policy can only be made for students who reach out before the deadline, or who have extraordinary circumstances with documentation.
  • Common reasons exceptions to our return policy are not granted include, but are not limited to
  •                                                                                   
      Forgot to return,
  • On vacation during return period,
  • Busy schedule,
  • Acute illness,
  • Waited until last day and something came up,
  • Didn't have access to email.
Damage and Non-Return Fees
  • Damaged books may be assessed a fee for some, or all of the cost to replace the book, depending on the severity of damage.
    • Water/Liquid damaged books will be assessed the entire cost to replace the book.
  • Unreturned books will result in the cost of replacement being charged to your eServices account.
  • Fees are assessed automatically the day after the return deadline.
  • Late fees may apply to charges not paid within the allotted time.