PSEO Information 

 


Resources

Important Semester Dates

Normandale Student Email 

PSEO Program 

PSEO Return Information


Still confused?

Watch these videos for step-by-step directions:

New PSEO- Creating a Bookstore Account

Ordering Textbooks as a PSEO Student:

Contact Us

Phone:

Textbook Depot:
(952) 358 - 9251

Email:

 Textbook Depot: 

 [email protected] 

Step 1: Create or Login to Your Bookstore Account


Step 2: Order Textbooks


  • Use your course schedule to find your course(s) department, number, and section (e.g. ACCT 2051-10).
    •  To access your course schedule, visit the "View/Modify Schedule" tab on your eServices account under "Courses and Registration".
  • Visit the "Order Textbooks For Class" tab to order your materials.
  • At checkout, select the "Book Charging/PSEO Students Only" tender option and enter your 8 digit TechID number.
  • Still confused? Click here to watch a short video on ordering textbooks as a PSEO student.

IMPORTANT INFORMATION:

  •  DO NOT PURCHASE REQUIRED MATERIAL WITH A CREDIT/DEBIT CARD.  PSEO students receive all required materials at no cost.
  • Optional materials are NOT covered by the PSEO program.
  • Most course materials must be returned to the Textbook Depot at the end of the semester.
  • All students are required to read and accept the PSEO Course Materials Agreement before picking up materials.

What you need to know

PSEO Materials Pickup Info
  • Make sure you receive an order confirmation email—this is the only way to confirm that your order was successfully placed.
  • Your confirmation email will have the subject line: Order Confirmation for Order Number: XXXX (ORDER IS NOT READY)
  • When your order is ready for pickup, you will receive an additional email with the subject line: Order Number: XXXX Pick Up Confirmation
  • Once you've received your pickup confirmation, head down to the Textbook Depot on the ground floor of the Kopp Student Center 
    • PLEASE NOTE: During "book rush" season (beginning and end of the semester), we are unable to process orders on demand for those without a pickup confirmation.
    • Orders will be processed in the order they are received.
What if I add or drop a class?
  • If you add any new courses after you place your initial order, simply place a new order.
  • If you drop or withdraw from a course after receiving materials, please return those materials before picking up new ones.
    • Unreturned materials from dropped courses will prevent you from collecting new orders.
How to Return Your Materials
  • As we approach the end of the semester, you will receive a "return slip" sent to your Normandale student email address.
    • This lists all materials that are required to be returned, and the cost you will be charged if they are not returned.
  • You may return your course materials at anytime throughout the semester by stopping by the Textbook Depot. Simply speak with a staff member with your course materials and StudentID/TechID ready.
  • If you are returning books during our dedicated return period (last two weeks of the semester), please follow the signs near the Depot for the appropriate return room.
  • Materials may also be returned using our after-hours drop box.
    • The drop box is available during our two week return period near the end of the semester.
    • Follow the instructions provided at the drop box to ensure your return is attributed to your account.
  • You may also mail your returns at your own cost:
    • Postmarked by the final day of returns
    • The Textbook Depot is not liable for any damages that may have occurred during transit. If textbook(s) are found damaged, disputes can be made with the mail carrier.
    • Include Name, Student ID/Tech ID number, and contact information.If students do not provide their contact information when returning their textbooks, we are unable to associate the returned books with their accounts.
    • Our Address:
      Normandale Community College
      9700 France Ave S, Bloomington MN 55431
      Attn: Textbook Depot Spring Rental/PSEO Return
Book Return Policy
  • All PSEO materials must be returned by the deadline given for the semester.
  • Anyone can return your materials on your behalf.
    • If someone will be returning your materials for you, please instruct them to bring your StudentID/TechID or StarID, and their own driver's license.
  • All books must be returned in resalable condition. Books with water/liquid damage, torn pages/covers, excessive writing/highlighting, etc. will be considered damaged.
    • Liquid damaged books will not be accepted, as this type of damage cannot be repaired.
  • Exceptions to our policy can only be made for students who reach out before the deadline, or who have extraordinary circumstances with documentation.
  • Common reasons exceptions to our return policy are not granted include, but are not limited to
    • Forgot to return,
    • On vacation during return period,
    • Busy schedule,
    • Acute illness,
    • Waited until last day and something came up,
    • Didn't have access to email.
Damage and Non-Return Fees
  • Damaged books may be assessed a fee for some, or all of the cost to replace the book, depending on the severity of damage.
    • Water/Liquid damaged books will be assessed the entire cost to replace the book.
  • Unreturned books will result in the cost of replacement being charged to your eServices account.
  • Fees are assessed automatically the day after the return deadline.
  • Late fees may apply to charges not paid within the allotted time.