Textbooks may only be returned if they have not been removed from their original shrink-wrap and any access code seals must be unbroken.

All textbooks (including optional books) are returnable only until the end of the second week of classes of the current term. Textbooks purchased for classes that meet for two weeks or less are returnable only up to two days after purchase. Any course materials purchased after the second week of the current term are not returnable.

The following items are not returnable:

  • Textbooks purchased after the second week of the current term
  • Any Food, beverage, or cosmetic item
  • "Sale" merchandise
  • Computers, software and selected electronic accessories
  • Packaged merchandise that has been opened

All other mechandise is returnable within 30 days of original purchase if in the same condition as when purchased.

Please buy carefully

You may exchange or return non-textbook merchandise for a full refund based on the original form of purchase. If you paid with a credit card, the debited amount will be returned to the credit card.

Return in person to The Normandale Bookstore
Please return merchandise in its original box, and be sure to bring the receipt with you.

Return by mail to The Normandale Bookstore
Use the Return Label that arrives with your order. We provide a pre-addressed shipping label for your convenience.

If you have questions or need assistance with a return, please contact us by e-mail at: bookstore@normandale.edu or call (952) 358-9250.